IT Support Specialist

Job Description

Key Responsibilities

• • Provide first-line technical support
• • Troubleshoot hardware and software issues
• • Set up and configure workstations
• • Manage user accounts and permissions
• • Document solutions and procedures
• • Assist with IT inventory management
• • Support remote team members

Requirements

• • 1-2 years of IT support experience
• • Knowledge of Windows and macOS
• • Understanding of networking basics
• • Experience with Microsoft 365
• • Strong problem-solving skills
• • Excellent customer service orientation

What We Offer

• • Competitive hourly rate
• • Health and dental benefits
• • Paid time off
• • Training and certification opportunities
• • Career growth path
• • Collaborative team environment

Nice to Have

• • CompTIA A+ certification
• • Experience with Google Workspace
• • Knowledge of Linux
• • Scripting experience (PowerShell, Bash)
• • Experience with ticketing systems